E-commerce in Ethiopia
E-commerce
- E-commerce market
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E-commerce is still at the embryonic level and is rarely used. This is due to the lack of IT infrastructures and even more to the absence of a legal framework. Recently, the government of Ethiopia has been drafting a national law to regulate e-commerce: when approved and implemented, such a tool is expected to boost the online market. Furthermore, Ethiopian banks do not issue credit cards, and only lately the local financial institutions have started using primary internet transactions through mobile and card banking services.
The main platforms to shop online are Jumia (by far the leading online market place in the country), Qefira.com, Sheger.net, ShebaShopping and Delala, all of which are market places.
The most used social medias are Facebook (with 4.5 million users in December 2017 - IWS), YouTube, Pinterest and Twitter. Instagram’s user base is relatively low, with 330.000 users. It needs to be noted that social media in Ethiopia have been subject to blockage by the government (especially in relation to the Oromo protests at the end of 2017) and in some regions mobile data was totally stopped. In 2016, social media such as Facebook, Twitter, Instagram and Viber were temporarily blocked as the government considered them as “a distraction for students”.
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Latest Update: February 2026