If you've got a question, we can help with the answer.
In order to use the services available on the International Trade Portal, you must register for an account.
You can register through the link at the top right-hand section of the website, or by clicking here and providing the requested details. An email link will then be sent to you in order to complete your profile. Access will be available immediately afterwards.
If you can't remember your password, please use the 'Forgotten Password' option to reset it. Your username is the email address you used when registering. If you continue to have issues, contact us for assistance using this short form.
Yes - you are able to amend your personal details via the 'Modify my profile' tab. This can be accessed by clicking on My Profile at the top right-hand side of the homepage when logged in to the Portal.
Each user will have an inbox for messages for the International Trade Portal Help Team, under the 'My Messages' tab of their account. This can be accessed by clicking on My Profile at the top right-hand side of the homepage when logged in to the Portal.
You can set up alerts in order to be notified when there have been additions or amendments to reports that you're interested in. You can create up to five alerts at any one time.
You can configure these alerts under the 'My Alerts' tab of your account, accessed by clicking on your username at the top of right-hand side of the homepage when logged in to the Portal.
Alternatively, you can create an alert from the 'Business Alerts' or 'Industry Alerts' pages.
Your personal and business information will be used in accordance with the Terms of Use accepted at registration.
Although we do not provide an option to delete your account, if you wish to cease using the portal prior at any point, please contact us using this short form.
If you're a client of the bank, then you will need to liaise with your Relationship Manager if you wish to have your details removed from the Portal's database.
The products and services are organized by the Standard International Trade Classification, which sorts items traded internationally. You can find the complete list here.
A glossary of terms can be found here.
While every effort is made to monitor the accuracy of any links we provide to external websites, very occasionally you may encounter a website that no longer exists. If you have spotted an example of this, please use our contact form.
The website is managed by eexpand, based on 1, Rue de Stockholm 75008 Paris, France ("EE"), on behalf of Lloyds Banking Group. At eexpand, we combine our experience in international trade and community networks with digital software solutions for businesses and SMEs. Our purpose is to improve the digital value proposition offered to business worldwide through a wealth of information on international trade. Our goal is to help business find new opportunities in global markets and increase trade efficiently.
The data found on the Portal is provided by a wide range of contributors. The source of data is referenced at the end of each webpage/report.
Should you require assistance when using the International Trade Portal, please use our contact form found here. A response will be provided within two working day.
If at any time you are not satisfied with the service provided, please contact us using the short form found here. A member of our team will contact you accordingly.
Need more help on using the Lloyds Bank International Trade Portal?
Download our guide here
Talk to one of our specialists
International trade specialists available to discuss your needs.
