A glossary of terms can be found here.
There are two recommended methods to locate a product or service.
However, if you are still not able to locate the product or service you require, please refer to our directory, found here.
The products and services are listed according to the Standard International Trade Classification.
This classification lists products and services in order of their least to most transformed state.
To this effect, raw goods (vegetables, livestock etc) are listed before manufactured/processed goods (electronics, furniture).
The full listing can be found here.
In order to use the Portal, users must be registered. Registration can be completed via the Home Screen and completing the details requested. An email link will be sent to you to validate your profile. Access will then be available immediately.
If you can not remember your log on details, please use the Forgotten Password option to reset.
If you continue to experience problems logging in, contact us for assistance using this short form.
We are pleased that you wish to continue using this service. In order to extend your access period or establish permanent access (if you are a banking client) please contact us.
You are able to amend your personal details via the 'My Account' tab found by clicking on your Username at the top of each page when logged in to the portal.
Users who have not yet registered or are expired can not see this content. We provide a trial period so that non-bank clients can experience some of the benefits.
Whilst every effort is made to monitor the validity of any links we provide to external websites, very occasionally you may encounter a website that no longer exists. If you have spotted an instance of this you wish to highlight to us, please use our contact form.
Each user will have an inbox for messages found under the ‘My Messages’ tab of their account. This can be accessed by clicking on their Username at the top of each page when logged in to the Portal.
Each user can create up to 5 alerts to receive notification of new/amended information on reports of their choice.
Alerts can be configured under the ‘Alerts’ tab of their account accessed by clicking on their Username at the top of each page when logged in to the Portal.
Alternatively, alerts can be created directly from the ‘Business Alerts’ and ‘Industry Alerts’ pages.
You can only do this if you are the designated Admin User for your organisation. Typically the Admin User role is assigned to the first user of each organisation to register on the portal unless re-assigned to another user. If you are the Admin User you can invite/remove users via the ‘Invitations’ tab accessed by clicking your username when logged in to the Portal.
Although we do not provide an option to de-register from the Portal, if you wish to cease using the portal prior at any point, please contact us using this short form.
Alternatively, if you are a trial user, your profile will expire and be removed from the database at the end of your trial period.
Bank clients will need to liaise with their Relationship Manager if you wish to have your details removed from the Portal's database.
The Website is managed by Eexpand, based in 1, rue de Stockholm 75008 Paris, France ("EE"), on behalf of Lloyds Bank Group.
At Eexpand, we combine our experience in international trade and community networks with digital software solutions for businesses and SMEs. Our purpose is to improve the digital value proposition offered to business worldwide through a wealth of information on international trade. Our goal is to help business find new opportunities in global markets and increase trade efficiently.
The data found on this portal is provided by a wide range of contributors. The source of data is referenced at the end of each report.
Your personal and business information will only be used in accordance with the terms of use accepted at registration. Here is a reminder of the Terms of Use.
Should you require assistance when using the Portal, please use our contact form found here. A response will be provided within one working day.
If at any time you are not satisfied with the service provided, please contact us using the short form found here. A member of our team will contact you accordingly.